CivicDesignLab.org (Spring, 2018)
SERVICE DESIGN | UX Research | STRATEGY
Creative Director of a Civic Service Design and Innovation Strategy Team within Oakland City Hall that applies human centered design, racial equity lens, and systems thinking to address civic resiliency challenges for Oaklanders.
Oakie the Bear (Summer, 2018)
UX Research | STRATEGY | CHATBOT
R & D of chatbot as youth facing interface to enhance access to career development resources for 50,000 youth in Oakland, in partnership with public, private, and community sector leaders citywide for a campaign launching this summer.
Coming Soon →
MotherCoders.org (Summer, 2017)
UX Research | STRATEGY | Front End
Conducted mixed-methods research and usability testing on donor behavior to redesign website leading up to the $500K #CodeLikeAMother campaign in summer 2017.
SpeechPal.com (Fall, 2017)
UX Research | Product DesigN | UX/UI Design
Designed the latest AI-powered SaaS product, setup the UX process for an SF startup to launch their flagship product in a $1 Billion transcription service industry.
Architecture for Humanity Christchurch Earthquake Response
UX RESEARCH | STRATEGY | Development
Landed $30 million grant through strategic initiatives and qualitative methods implemented in response to the 2011 Christchurch earthquake, impacting over 100,000 local residents.
Chase Community Development Project
UX RESEARCH | STRATEGY | Development
Strategic initiatives and mixed-methods from formative user testing led to raising $800K for the local low-income community of 50,000.