CDL Landing Page

CivicDesignLab.org (Spring, 2018)

SERVICE DESIGN | UX Research | STRATEGY

Creative Director of a Civic Service Design and Innovation Strategy Team within Oakland City Hall that applies human centered design, racial equity lens, and systems thinking to address civic resiliency challenges for Oaklanders.

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Oakie the Bear (Summer, 2018)

UX Research | STRATEGY | CHATBOT

R & D of chatbot as youth facing interface to enhance access to career development resources for 50,000 youth in Oakland, in partnership with public, private, and community sector leaders citywide for a campaign launching this summer.

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MotherCoders.org (Summer, 2017)

UX Research | STRATEGY | Front End

Conducted mixed-methods research and usability testing on donor behavior to redesign website leading up to the $500K #CodeLikeAMother campaign in summer 2017.

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SpeechPal.com (Fall, 2017)

UX Research | Product DesigN | UX/UI Design

Designed the latest AI-powered SaaS product, setup the UX process for an SF startup to launch their flagship product in a $1 Billion transcription service industry.

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Architecture for Humanity Christchurch Earthquake Response

UX RESEARCH | STRATEGY | Development

Landed $30 million grant through strategic initiatives and qualitative methods implemented in response to the 2011 Christchurch earthquake, impacting over 100,000 local residents.

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Chase Community Development Project

UX RESEARCH | STRATEGY | Development

Strategic initiatives and mixed-methods from formative user testing led to raising $800K for the local low-income community of 50,000.

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